Orders & Shopping

1.How do I place an order?

Browse our collection, add items to your cart, and proceed to checkout. We accept PayPal, Visa, Mastercard, Apple Pay, and more.

2.Can I modify or cancel my order?

Contact us within 2 hours of placing your order at order@funkopopfan.com. Once an order enters our packing queue, modifications are not possible.

3.Do you offer pre-orders?

Yes! Pre-order items are clearly marked with estimated release dates. We ship as soon as stock arrives.

Shipping

1.Where do you ship to?

We ship to over 180 countries worldwide — fully insured and tracked.

2.How long does shipping take?

US: 5-7 days; Canada: 5-10 days; Europe: 7-12 days; Australia/Asia: 7-14 days; Rest of World: 10-21 days.

3.Is shipping free?

FREE shipping for order over $300.
US: $14.99 for the first item ($9.99 each additional), buy more, save more on every item!
International: $19.99 for the first item ($14.99 each additional), Buy more, save more on every item!

4.Is Shipping Safe?

Every figure ships with a free Pop protector, in a custom-sized corrugated box with foam padding. We promise all Pops arrive in safe.

Products & Authenticity

1.Are all your Funko Pops authentic?

Yes. We source exclusively from authorized distributors and verified collector networks. Every Funko Pop sold on FunkoPopFan.Com is guaranteed 100% authentic.

2.What does “Chase” mean?

Chase variants are rare versions of standard Pops, packed at approximately 1 in 6. They feature a gold Chase sticker and are highly collectible.

3.What does “Exclusive” mean?

Exclusive Pops are only available through specific retailers or events. They feature special stickers indicating their exclusivity.

4.What does “Vaulted” mean?

A vaulted Pop is officially retired from production, making it rarer and often more valuable.

Returns

1.What is your return policy?

7-days free returns if need. Items must be in original condition with packaging intact.

2.What if my item arrives damaged?

Contact us within 48 hours with photos. We will arrange a replacement or full refund including return shipping.